Shipping & Delivery Policy

Aadhi Infotech does not ship physical goods for QRtoLead subscriptions. Access, plan entitlements, QR tools, dashboards, and related services are delivered electronically to the customer's registered QRtoLead account.

After the payment gateway confirms a captured or successful payment, paid plan access is normally activated immediately. In exceptional cases involving payment confirmation, account verification, system maintenance, or provider delay, activation may take up to 24 hours.

Custom enterprise configuration, data migration, training, or onboarding is delivered according to the timeline stated in the applicable written proposal or order confirmation.

You can confirm delivery by signing in and checking the active plan and billing status in the dashboard. A payment or subscription confirmation may also be sent to the registered email address. A payment marked pending, failed, or authorised but not captured is not treated as completed delivery.

If paid access is not available within 24 hours, email support@qrtolead.com with the registered business name and payment or transaction ID. We will investigate without asking for your OTP, UPI PIN, card PIN, or banking password.

If we cannot provide paid access after a confirmed payment, you may be eligible for a refund under our Cancellation & Refund Policy.

Delivery requires a compatible internet-connected device, a supported browser, an accessible registered email address, and accurate account information. The customer is responsible for its own connectivity, devices, messaging-provider approvals, and any third-party accounts required for optional integrations.